{"id":6978,"date":"2022-02-17T10:26:00","date_gmt":"2022-02-17T09:26:00","guid":{"rendered":"https:\/\/www.iff-ma.com\/webinaire-synergie-entre-les-canaux-de-contact-client\/"},"modified":"2022-02-22T12:23:36","modified_gmt":"2022-02-22T11:23:36","slug":"webinaire-synergie-entre-les-canaux-de-contact-client","status":"publish","type":"post","link":"https:\/\/www.iff-ma.com\/en\/webinaire-synergie-entre-les-canaux-de-contact-client\/","title":{"rendered":"&#8220;Synergy between customer contact channels&#8221; &#8211; WEBINAR"},"content":{"rendered":"\n<p>ONCF and IFF, in partnership with SNCF, organised a webinar on 17 February for managers of the Passenger Division, on the theme of &#8220;Synergy between customer contact channels&#8221;.<br>Gathering more than 90 participants, the meeting was opened by Mohammed SMOUNI, Deputy Director General for Coordination and Development at ONCF.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/1-1-1024x576.png\" alt=\"\" class=\"wp-image-6913\" width=\"580\" height=\"326\" srcset=\"https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/1-1-1024x576.png 1024w, https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/1-1-300x169.png 300w, https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/1-1-768x432.png 768w, https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/1-1-1536x864.png 1536w, https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/1-1-100x56.png 100w, https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/1-1.png 1920w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><figcaption>Opening of the webinar<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/2-1-1024x576.png\" alt=\"\" class=\"wp-image-6915\" srcset=\"https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/2-1-1024x576.png 1024w, https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/2-1-300x169.png 300w, https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/2-1-768x432.png 768w, https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/2-1-1536x864.png 1536w, https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/2-1-100x56.png 100w, https:\/\/www.iff-ma.com\/wp-content\/uploads\/2022\/02\/2-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>A meeting punctuated by high-quality ONCF \/ SNCF presentations<\/figcaption><\/figure>\n\n\n","protected":false},"excerpt":{"rendered":"<p>ONCF and IFF, in partnership with SNCF, organised a webinar on 17 February for managers of the Passenger Division, on the theme of &#8220;Synergy between customer contact channels&#8221;.Gathering more than 90 participants, the meeting was opened by Mohammed SMOUNI, Deputy Director General for Coordination and Development at ONCF.<\/p>\n","protected":false},"author":3,"featured_media":6912,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1231,1218],"tags":[],"yst_prominent_words":[2353,2354,1497,2338,2357,2358,159,27,589,2889],"class_list":["post-6978","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events","category-news"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/posts\/6978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/comments?post=6978"}],"version-history":[{"count":3,"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/posts\/6978\/revisions"}],"predecessor-version":[{"id":6981,"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/posts\/6978\/revisions\/6981"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/media\/6912"}],"wp:attachment":[{"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/media?parent=6978"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/categories?post=6978"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/tags?post=6978"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.iff-ma.com\/en\/wp-json\/wp\/v2\/yst_prominent_words?post=6978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}